We wrote this policy in plain English because we think you deserve to know exactly how your information is handled—without a law degree to decode it. Black Squirrel Art Company is a small, founder-operated studio. We are not in the business of collecting or selling your data. We collect what we need to serve you well, and nothing more. If something here is unclear, just ask.
Black Squirrel Art Company is a Georgia LLC based in Sylvan Hills, Southwest Atlanta. We create custom laser-engraved pet memorial pieces, including portrait engravings, paw print keepsakes, slate tiles, and commemorative gifts. Our founder and creative director is Lisa Matheson.
This policy covers our website at blacksquirrelart.com and any information you share with us by email or through the inquiry process.
When you contact us, inquire about a piece, or place an order, you may share:
You are never required to share more than you are comfortable sharing. A memorial piece can be created with just the information you choose to provide.
When you visit our website, our hosting provider (Namecheap) automatically records standard server log data, which may include:
This information is used only for troubleshooting and understanding general site traffic. It is not used to identify you personally.
Our website loads fonts from Google Fonts. When the page loads, your browser may send a request to Google’s servers to retrieve font files, which means Google may receive your IP address and browser information. We do not control how Google handles that data. You can review Google’s Privacy Policy for details.
If we add other services in the future—such as email marketing, web analytics, or an online store—we will update this policy to reflect what those services collect and how they use data.
We use the information you share with us to:
We do not use your information for automated profiling, behavioral advertising, or any purpose unrelated to serving your order or inquiry.
We understand that the photographs and details you share about your pet are deeply personal. When you provide them, they are used for one purpose only: creating your memorial piece.
We do not sell, rent, trade, or otherwise share your personal information for commercial purposes. Period.
We may share limited information in the following circumstances:
Our website currently does not use tracking cookies or place cookies on your device. Our hosting provider may set a session cookie for technical purposes. If we add analytics, advertising, or other cookie-based tools in the future, we will update this policy and, where required, seek your consent.
We retain contact and order information for as long as needed to:
If you would like us to delete your personal information, please contact us at artist@blacksquirrelart.com. We will do so promptly, subject to any legal requirements that obligate us to retain certain records.
Regardless of where you are located, you have the right to:
To exercise any of these rights, email us at artist@blacksquirrelart.com. We will respond within 30 days.
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately at artist@blacksquirrelart.com and we will delete it promptly.
Our website may contain links to external sites, including our social media profiles. Once you leave our site, this privacy policy no longer applies. We encourage you to review the privacy practices of any site you visit.
We may update this policy as our business evolves—for example, if we add online ordering, email marketing, or other new services. When we do, we will update the “Last updated” date at the top of this page. If changes are significant, we will notify customers who have provided us with an email address.
Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
Sylvan Hills, Southwest Atlanta, Georgia
Note: This privacy policy is provided as a starting point for Black Squirrel Art Company’s web presence and operations. It is not a substitute for advice from a licensed attorney. As your business grows—particularly if you add online payment processing, email marketing lists, or customers in California (CCPA) or the European Union (GDPR)—you should have this document reviewed and updated by qualified legal counsel.